2. Refund Policy

MailsSoftware Money Back Policy


MailsSoftware is committed to 100% Clients Satisfaction With 100% Money Back Guarantee*

You can get the benefit of money back guarantee within 30 days of date of purchasing license version of any product. We are convinced that our MailsSoftware services will always stand to be the greatest in realizing your fulfillment level. Our products are superlative in the global market and are recognized for getting better utmost probable data than other tool existing in the marketplace.

We always provide the Non-Discloser Agreement (NDA) with few highly recommended conditions that the money back is not suitable if the customer doesn’t send the file to our Technical support team or doesn’t upload the files on our FTP server.

Eligible Criteria to Help in Refund Amount

Feel free to contact anytime with our technical support team, in case you face any technical problem. Our team analyzes your any type of problem related to our product and always tries to take your problem seriously and make possible to solve as soon as possible.

Here are all scenarios to get money back in 30 days of purchasing, so before claiming the refund, please take a look here:

  1. Please send us the screenshot of errors or bugs to our Technical Team which are in front of you while executing the service.
  2. If you can make a video of your concern while operating the software, then send us via Email to analyze the problem.
  3. If the video file is too large and unable to open or execute by our team then you have to provide details for remote access.
  4. If the video will unsuitable to examine your concern then please send us via Google drive service and provide us a valid URL for Google Drive location.

Cases: When Refund is Not Possible

  1. Refund is possible within 30 days of getting the license KEY of product only.
  2. If you demand for refund after the 40% of successfully data recovery from corrupted or damaged file.
  3. If you get the license key of full version without prior examination of free DEMO version.
  4. If you purchased the license KEY for wrong platform.
  5. If you don’t provide the screenshot of your problems and errors.
  6. If you don’t send the video or remote access to analyze of your problems, if it is necessary.
  7. In case of Lost or Misdirected Emails.

Money for Refundable

The purchased price will refund without TAX, Handling Charges, & Shipping Charges.